Today I came in contact with the most amazing receptionist I have ever met, her name was Ashlea. She was Awesome, professional and very helpful.
Sandra H.
Could not have been better, will use them for every medical need
BB B.
After waiting in your clinic quite a long time...it was worth waiting for. Your staff is WONDERFUL. VERY KIND..AND EXTREMELY KNOWLEDGABLE. IT was worth the wait. Ill be back again and again!!!!!
gail n.
Pros
Decent pay, great team to work with.
Cons
Always short on staff. Busy
Advice to Management
Na
Certified M.
Excellent experience. Very professional and efficient.
yosef g.
Got there first thing Sunday morning so there was no wait. The staff was polite and helpful. Had a good first experience here. Hopefully every visit will go this smooth. The attending nurse, Nicole was great. Very professional and sweet. Will definitely recommend this location.
Sara S.
Everyone was very nice and I didn’t have to wait to long for an appointment.
Lindsay H.
Was treated promptly and courteously by all the staff and Dr
RICARDO E.
The girl at the desk very nice. The service was fast. The nurse that seen me was very patient and answered all my questions. Definitely my first choice for Urgent Care.
Chloe X.
Visited MD Now Urgent Care this morning.
I walked in and an older couple was checking in at reception ahead of me. Very promptly, I was pulled over to another window to be greeted warmly and started checking in myself. After getting settled in, I was waiting to be called. During my wait, I watched and listened to multiple conversations being had in the office. Most patients were polite and didn’t cause any issues but there was an influx of people as most were sick or there for COVID testing. The staff were attentive and courteous. They asked if anyone needed drinks while they waited. Periodically apologized for the wait and actually explained the reasons behind the wait times or specific situations regarding appointments, insurance issues and COVID procedures. They cleaned and sprayed surfaces-even asking if anyone was asthmatic. When obtaining information from patients, (handing off driver’s licenses, iPads, anything that would be shared) they grabbed it with sanitary wipes and wipes down everything. I was there for a pre-employment drug screen along with two other individuals. We were called and escorted to another, smaller waiting room, to be given distance in between those who were sick and experiencing COVID like symptoms or those waiting to be tested due to exposure to the virus. Once called and taken back, the process was explained thoroughly and staff remained warm and professional. Having to drive 40 minutes away, twice within the last two months and this facility being the second one I’ve visited, this experience went so much better. I cannot give them enough praise! Customer service is never leaving out the smallest of details and always going the extra mile for your customers and MD Now has definitely done just that.
Stephanie K.
I was greeted with a smile & concern. Wait time was minimal. The staff listened to my problem & explained their solution. The facility was neat, clean, & easily accessible.
Diane K.
Outstanding service! I walked in without an appointment on a Thursday afternoon for a physical and possibly some vaccinations required by my college. The front desk Glenda and Maria were very inviting and offered me water while I checked in and created an account. They were also very knowledgeable and answered all my questions on the phone, prior to my visit.
I was greeted by the medical assistant Don in less than a few minutes and he made me feel welcomed and even cracked a few jokes. He was professional but also personable. Very shortly I was escorted back to a room where I met with the practitioner for my physical examination. She was quick, in a very thorough way, and asked me about any vaccines needed. I explained I didn't have access to any records of previous shots and would be willing to purchase all the vaccines needed ( they're prices are also the cheapest available).
Instead of charging me, the staff pulled together and researched my previous vaccines, and recommended titers for the ones that weren't documented. Still in awe with the service. The whole appointment was an hour and I now have everything in line for school after my first visit!
Jasmine N.
Great experience. Kind. Clean, fast, everything needed was on-site. Thorough. No appointment necessary if you are sick.
Thomas K.
