Milton

We’re Keeping an Eye on the Storm

As Hurricane Milton approaches Florida, our team at MD Now is monitoring the storm closely. Our patients and staff are important to us, and clinics will remain open for as long as conditions are safe. To stay up-to-date on clinic hours of operation and the re-opening of our clinics, please check our individual clinic pages for details.

While clinics are closed, we will be offering Virtual Visits. Click here for hours of operation or to schedule a Virtual Visit.

We hope that everyone stays safe.

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Payment Options

MD Now Urgent Care is an in-network provider for most health insurance products provided by the carriers listed below, however individual plans may differ. Please consult your individual health insurance plan for more detailed information. If your plan is not currently accepted, MD Now provides affordable self-pay rates. If you do not have health insurance, we can give you a reasonable estimate before treatment as well as information about discounts or charity options. View our payment policy below.

Our clinic staff will verify your health insurance coverage before or during your visit. Most health insurance plans require a co-payment at the time of service.

After contacting your insurance company, we will send you a bill with the remaining balance.

Pay Your Bill

Insurances Accepted


  • aetna
  • bluecross blueshield
  • Cigna
  • Humana
  • sunshine health logo
  • United

Show All Carriers
  • Aetna
  • AvMed
  • Blue Cross Blue Shield – Florida Blue
  • Bright Health
  • Cigna
  • Community Care Employee Plan
  • Devoted Health
  • Doctor’s Healthcare
  • Hooray Health
  • Humana
    • CarePlus
  • Memorial Employee Health Care System
  • Molina Healthcare
  • PHCS-Multiplan
    • Beechstreet
  • MVP Health
  • Oscar Health
  • Sunshine Health
    • Ambetter
    • Allwell
    • Sunshine
    • WellCare
  • Travel Insurance
    • Assistcard
    • Global Excel
    • GMMI
  • Florida Medicare
  • Tricare
    • Tricare South
  • United Healthcare
  • Workers’ Compensation

Payment Policy

At the time of your visit, we require all patients to pay their applicable patient responsibility (copay, deductible and/or coinsurance). With limited exceptions, we request that patients either provide a payment card on file or make a $100 minimum deposit to ensure smooth transactions and efficient billing practices. This card will only be used if there is additional payment owed after we have billed your insurance.

How much will your urgent care visit cost

When you register, we will provide a payment notification with our best estimate of your total cost of services to provide transparency to our patients.

How our billing process works with insurance:
  • The payment card on file will only be charged if there is an additional payment owed beyond the balance collected at the time of service and after insurance has been billed.
  • In no event will the card be charged more than $180 per visit. Any additional patient responsibility above $180 per visit will be billed separately.
  • We send a notification via email 10 days prior to submitting any additional charges to the payment card on file. It is very important to provide a valid email address at registration to receive these email notifications. After we send the notification email about submitting any additional charges to your payment card on file, patients may contact us if they choose to submit payment in a different form. Patients can call our billing department at 844.422.3627 from 7:30 a.m. to 6 p.m. CST with any questions.
  • If insurance pays the claim in full, the payment card on file will not be charged, and no billing statements will be sent.
  • A self-pay patient is still required to pay the minimum tiered pricing prior to services being provided. View additional details on self-pay pricing.

You can reach out to our billing team at 844-422-3627 from 7:30am – 6:00pm CST, with any questions or review FAQs page.

Frequently Asked Questions


  • Can I pay my MD Now bill online?

    Yes, you can make a payment via our convenient online

    Yes, you can make a payment via our convenient online payment option.

  • What forms of payment do you accept?

    Once we’ve determined your copay or deductible amount

    Once we’ve determined your copay or deductible amount with your insurer, you can pay with a major credit card, cash, or check. MD Now also offers affordable self-pay rates for those without health insurance.

  • What is your bill pay policy?

    During the registration process, we will ask you to sign a

    During the registration process, we will ask you to sign a Payment Card on File Agreement. After our office receives remittance advice/information from your insurance company (typically in two to four weeks after your visit), any remaining balance will be charged to your payment card. We will notify you via email 10 days before we submit the charge to your payment card on file. You may call our office if this presents a problem or hardship for you, or if you would like to pay with a different card. You will receive an emailed receipt after the payment has been processed. If the payment transaction is declined by your card, we will mail a billing statement to you, requesting an alternative form of payment.

  • Exceptions to Payment Card on File Policy

    Our Payment Card on File policy does not apply to the

    Our Payment Card on File policy does not apply to the patients listed below:

    – Patients experiencing a medical emergency

    – Medicare or Medicaid or dual coverage patients (Traditional or Managed Care)

    – Veterans’ Administration/Tri-Care patients

    – Occupational Medicine patients (Workers compensation & Employer-paid services)

    – Cash-based services when the visit is paid in full at the time of service (i.e., DOT/school & sports physicals, flu shots, forms review, etc.)

    – A patient paying cash in full at the time of service

    – Telehealth services patients (unless the virtual visit resulted in an in-clinic visit)

    – HCA Healthcare employees and beneficiaries who have HCA Healthcare insurance

    – Healthy Savings patients

  • Why do you save my card information?

    Our payment policy helps patients better manage

    Our payment policy helps patients better manage visit-related costs and simplifies the patient experience, allowing us to focus on delivering exceptional patient care. The process will reduce the amount of statements mailed to patients.

  • How can I trust that you will keep my card safe?

    We abide by national payment card compliance standards and

    We abide by national payment card compliance standards and the product is HITRUST CSF Certified. The HITRUST security and privacy framework leverages nationally and internationally accepted security and privacy-related regulations, standards, and frameworks. The payment card merchant services processor providers our system an encrypted token that references your card. Our system only has access to the encrypted token. You authorize that access when you sign our authorization form. We do not keep any payment card information on file in our office or on any of our computers.

  • How much are you going to charge my card?

    You will be charged the amount indicated on your

    You will be charged the amount indicated on your explanation of benefits (EOB), less any payments made at the time of service including copays, to a maximum of $180 per visit. Any additional patient responsibility will be billed separately. In no event will we charge your card more than $180.

  • What payment cards do you accept?

    We accept all major credit cards, debit cards, and HSA,

    We accept all major credit cards, debit cards, and HSA, HRA, and FSA cards.

  • What if I need to dispute my bill?

    We will always work with you to determine if there has been

    We will always work with you to determine if there has been a mistake on your bill, and we will refund you if we have made an error. You can contact our billing department at 844.422.3627 from 7:30 a.m. to 6 p.m. CST with any questions.

  • I’ve always paid my bills on time. Why do I have to give you a payment card?

    Due to the complexities of the current healthcare billing

    Due to the complexities of the current healthcare billing practices, we have elected (as has much of the healthcare industry) to take this approach to simplify the process for both our patients and staff.

  • What are my alternatives if I do not want to place a card on file?

    If you do not fall into one of our noted exceptions, we

    If you do not fall into one of our noted exceptions, we will collect a minimum of $100 through a combination of copays, deductibles, coinsurance and/or deposit at the time of service. After your claim is fully processed, if a refund is due, you will be reimbursed by our billing office.

  • Why do I have to swipe my card with each visit?

    While a payment card can be saved to a patient account

    While a payment card can be saved to a patient account until it either expires, it declines or you change your payment card on file, we ask that patients swipe, insert or tap their card for each visit. Swiping, inserting or tapping your card each visit ensures our clinics can timely associate your payment to the proper clinic and patient account.

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Milton

We’re Keeping an Eye on the Storm

As Hurricane Milton approaches Florida, our team at MD Now is monitoring the storm closely. Our patients and staff are important to us, and clinics will remain open for as long as conditions are safe. To stay up-to-date on clinic hours of operation and the re-opening of our clinics, please check our individual clinic pages for details.

While clinics are closed, we will be offering Virtual Visits. Click here for hours of operation or to schedule a Virtual Visit.

We hope that everyone stays safe.

Find a Clinic