I made an appointment online before I went and didn't have to wait long. The entire staff was very professional and efficient, with excellent communication and bedside manner.
Leslie M.
Very professional all the staff, the place clean and I I just spent 15 minutes there, I’m very satisfied with the results of my visit.
Ixta P.
Went in for a sports physical and everything went well and timely
Gale .
In and out within an hour. Courteous staff.
Eric S.
Visited MD Now Urgent Care this morning.
I walked in and an older couple was checking in at reception ahead of me. Very promptly, I was pulled over to another window to be greeted warmly and started checking in myself. After getting settled in, I was waiting to be called. During my wait, I watched and listened to multiple conversations being had in the office. Most patients were polite and didn’t cause any issues but there was an influx of people as most were sick or there for COVID testing. The staff were attentive and courteous. They asked if anyone needed drinks while they waited. Periodically apologized for the wait and actually explained the reasons behind the wait times or specific situations regarding appointments, insurance issues and COVID procedures. They cleaned and sprayed surfaces-even asking if anyone was asthmatic. When obtaining information from patients, (handing off driver’s licenses, iPads, anything that would be shared) they grabbed it with sanitary wipes and wipes down everything. I was there for a pre-employment drug screen along with two other individuals. We were called and escorted to another, smaller waiting room, to be given distance in between those who were sick and experiencing COVID like symptoms or those waiting to be tested due to exposure to the virus. Once called and taken back, the process was explained thoroughly and staff remained warm and professional. Having to drive 40 minutes away, twice within the last two months and this facility being the second one I’ve visited, this experience went so much better. I cannot give them enough praise! Customer service is never leaving out the smallest of details and always going the extra mile for your customers and MD Now has definitely done just that.
Stephanie K.
Doctor and staff was very attentive ,professional and I didn’t feel rushed. Felt the same or even more down to earth and comfortable atmosphere than the other urgent care in coral gables. If I have a chicken between MAD or the other , this one would be it!
Michelle T.
Great service, did an appointment online, went in and In 15 mins I was seen by the doctor, great service!
Santiago M.
Great place, very nice waiting area and very kind people.
j c.
I was in and out of there! The staff were very friendly and I would recommend this place anytime you feel under the weather and want to be seen right away.
Dan A.
I went to the Lighthouse Point, FL branch, and there the front desk services were horrible! I left in tears. So I decided to go to the Deerfield’s MD Now clinic at Hillsboro w/ Powerline
Wooooowww! What a difference! I fell at home, the girls were amazing, and they treated me like a queen. Differently from the other place, the Deerfield Beach, FL staff answered my questions with kindness, dismissing all my doubts and ASSURING me that my results would come out in due time I need. I am so grateful that God provided me a spectacular experience after a very unpleasant one. Thank you, girls. I appreciate your professionalism and kindness to all MD Now patients, especially myself (on my homeward bound). May my God and Lord be gracious to you.
Kakai A.
Wow! Quick, efficient and convenient. I would rather go here then my primary.
Amy M.
Went back today since it’s my local urgent care and what a difference in staff, attitudes and wait time. The entire process was streamlined, everyone nice as can be and doctor efficient and professional. Great job guys!
Lynda F.
I am impressed by how caring and attentive the MD NOW staff were, I came in with extreme back pain and they addressed me with respect and made me feel I was in good hands. Even though it took longer than I thought to be seen, the attention was very professional.
Sp M.