I had to go in for an after accident drug test (accident was not my fault) and the technician who took care of me, Ashley Campbell, was amazing. Her energy and personality was an absolute welcome to this office!
Lici M.
Visited MD Now Urgent Care this morning.
I walked in and an older couple was checking in at reception ahead of me. Very promptly, I was pulled over to another window to be greeted warmly and started checking in myself. After getting settled in, I was waiting to be called. During my wait, I watched and listened to multiple conversations being had in the office. Most patients were polite and didn’t cause any issues but there was an influx of people as most were sick or there for COVID testing. The staff were attentive and courteous. They asked if anyone needed drinks while they waited. Periodically apologized for the wait and actually explained the reasons behind the wait times or specific situations regarding appointments, insurance issues and COVID procedures. They cleaned and sprayed surfaces-even asking if anyone was asthmatic. When obtaining information from patients, (handing off driver’s licenses, iPads, anything that would be shared) they grabbed it with sanitary wipes and wipes down everything. I was there for a pre-employment drug screen along with two other individuals. We were called and escorted to another, smaller waiting room, to be given distance in between those who were sick and experiencing COVID like symptoms or those waiting to be tested due to exposure to the virus. Once called and taken back, the process was explained thoroughly and staff remained warm and professional. Having to drive 40 minutes away, twice within the last two months and this facility being the second one I’ve visited, this experience went so much better. I cannot give them enough praise! Customer service is never leaving out the smallest of details and always going the extra mile for your customers and MD Now has definitely done just that.
Stephanie K.
This is a truly excellent urgent care facility. I had to return twice after my initial visit for follow up care and every person I encountered from the front desk and check-out employees to the medical professionals were so friendly, caring, and helpful. My medical care was thorough. I highly recommend the MD Now Lantana clinic!
Susan L.
Their attention and the help they give you
Minerva S.
Staff here is excellent, professional and courteous. Just be patient with COVID situation.
Andy K.
Service was great. The staff was nice.
Loretta H.
Excellent staff, friendly and fast attention! the Doctor was great!
Laura C.
Excellent timely, professional care. Modern facility. Thourough assessment and good interventions.
Eliane H.
Even thou I was in so much pain the wait was not even 10 minutes long
Dr Crespo and Theo took great care of me and explained to me what was going on
Thank you so much
For the excellent care
Betsy C.
Doctor was super patient and supportive. Really great with kids
Devorah S.
Efficient, prompt, clean, great staff, fantastic Dr
Maria I.
Because Miss Samantha is very good lady she give me good service my niece don’t speak English she help her w patience Iam very Happy
Norma L.
I was lucky to arrive later in day so my wait was not too long .
The technician was capable & seemed to gather all the necessary information .
The doctor saw me soon after ( there were no other patients waiting ) & made a diagnosis for which he prescribed an antibiotic that I will get tomorrow .
My experience here was pleasant .
Junellen S.
